Packages are generally dispatched the next working day after the product is made or after receipt of full and final payment and are shipped via Fastway with tracking. Delivery requires a signature. We will provide you with a link to track your package online. Please make sure that your address is correct and provide a postcode if you can, a phone number that you or the person receiving the package will be contactable on. If you need to make alternative delivery arrangements, you can do this via the Fastway website, providing your tracking number.
Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
We offer a collection service, where Fastway will call to your house to collect the clothing you want made into your new keepsake and deliver it to us, you can put a collection date that suits you in the comments (please date it for at least 3 working days after you place your order), and we will do our best to ensure they collect on this day, make sure you or someone will be in, or it may cost you collection fees a second time for them to go back. You will need to parcel your goods up very well and put our details clearly on the front with your sender details on the back.
Our shipping/collection prices are listed below:
|Items||Postage Fees||Collection||Additional Items||Delivery/Collection Method|
|All blankets & quilts||€5.00||€10.00 Fastway||€3.00||Couriers 1-2 working days|
|Gift Vouchers||Free Postage||AnPost normal postage|
|Cushions||€7.00||€5.00||€3.00||Couriers 1-2 working days|
|Bears and other Animals||€7.50||€5.00||€3.00||Couriers 1-2 working days|
|Small Items||€3.50||AnPost normal postage|
|Weighted Keepsakes||€8.00||€5.00||€3.00||Couriers 1-2 working days|
|Weighted Keepsakes||€7.50||€5.00||€3.00||Couriers 1-2 working days|